An honest guide
Looking for a Spidergap alternative?
Why people go looking, when switching makes sense — and when it doesn’t.
We build Portraits, a 360° feedback and development platform, so read this with that bias in mind. Spidergap is a well-made, well-supported tool — the reasons people look for an alternative are usually about fit, not quality. The two we hear most from coaches: the annual per-recipient pricing suits a fixed programme better than a growing practice, and once the report lands, the development work moves off the platform — the plan is a template in the report, not a workflow the participant lives in.
| Portraits | Spidergap | |
|---|---|---|
| Built for | Executive coaches and consulting teams running development cycles | HR/OD teams; consultants supported on multi-client plans |
| Focus | 360° feedback plus structured development planning | 360° feedback done simply and well |
| After the report | GROW-based development plans in a participant portal | A personal development plan template in every report |
| Narrative insight | AI-drafted executive summaries and strength/development themes | Clear visual reports; themes drawn out by the reader |
| Multi-client work | Client workspaces; white-label portals on Agency | Multiple clients on one plan; your logo and colours on reports |
| Pricing shape (July 2026) | Free Starter (10 participants, 1 cycle); Professional £79/month, unlimited cycles and participants | Annual, per feedback recipient: Starter £899/yr incl. 10; one assessment free |
| Track record | New — built on the team's coaching-platform work | ~16 years; 3,500+ organisations; Capterra 4.8 from 119 reviews |
When you should stay with Spidergap
If what you need is the assessment done impeccably — clear reports, a validated default questionnaire, superb support, a known quantity with sixteen years behind it — staying put is a sound decision. The cost of any migration is real, and Spidergap’s focus is a feature, not a gap.
When Portraits is the better fit
Choose Portraits when the 360 is the start of a coaching engagement. Feedback cycles run with configurable anonymity and automated reminders; AI drafts the executive summary and development themes; each participant gets a portal with a GROW-based development plan; and a coach or consulting team manages every client from one workspace — white-label on the Agency plan (£249/month). The Starter plan is free for up to ten participants and one full cycle, and Professional is £79 a month with unlimited cycles and participants, so a practice can grow without renegotiating licences.
The fairest test is your own: read the full head-to-head, then run one free cycle in each and see which way of working suits your practice.